Privacy Policy
Last updated: December 06, 2025
1. Introduction
At Malaptop, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us:
- Name and contact information (email, phone number, address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Profile information (avatar, preferences)
- Communications with us
2.2 Automatically Collected Information
When you use our platform, we automatically collect:
- Device information (IP address, browser type, operating system)
- Usage data (pages viewed, time spent, click patterns)
- Location data (general geographic location)
- Cookies and similar tracking technologies
2.3 Social Login Information
When you use social login (Google), we receive basic profile information including your name, email address, and profile picture.
3. How We Use Your Information
We use your information to:
- Process transactions and fulfill orders
- Provide customer support and respond to inquiries
- Send order confirmations, updates, and shipping notifications
- Personalize your experience on our platform
- Improve our services and develop new features
- Detect and prevent fraud and security threats
- Send marketing communications (with your consent)
- Comply with legal obligations
4. How We Share Your Information
We may share your information with:
4.1 Vendors
When you make a purchase, we share necessary information with vendors to fulfill your order.
4.2 Service Providers
We work with third-party service providers for payment processing, shipping, analytics, and marketing.
4.3 Legal Requirements
We may disclose information if required by law or to protect our rights and safety.
4.4 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Keep you logged in
- Analyze how you use our platform
- Deliver personalized content and advertisements
You can control cookie settings through your browser, but disabling cookies may limit functionality.
6. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data (SSL/TLS)
- Secure payment processing
- Regular security audits
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Objection: Object to certain data processing
- Portability: Receive your data in a structured format
- Withdrawal: Withdraw consent for marketing communications
To exercise these rights, contact us at [email protected]
8. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you close your account, we may retain certain information for legal, regulatory, or legitimate business purposes.
9. Children's Privacy
Our platform is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.
12. Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our platform after changes constitutes acceptance.
13. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
- Email: [email protected]
- Phone: +254 700 000 000
- Address: Nairobi, Kenya
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